Privacy Policy
A legal disclaimer
Progressus AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information when you visit https://www.progressusai.com (our “Site”) or purchase our products and services. 1. Information We Collect 1.1 Information You Provide Directly Account & Purchase Data: name, email address, billing/shipping address, phone number, payment details. Support & Communications: any messages you send us (e.g. support tickets, feedback). 1.2 Information Collected Automatically Usage Data: pages visited, time spent, clicks, errors. Device & Connection Data: IP address, browser type/version, operating system, device identifiers, and geolocation (country/city level). Cookies & Tracking: We use cookies, local storage, and similar technologies for functionality, analytics, and marketing. You can manage cookie preferences via our cookie banner or your browser settings. 2. How We Use Your Information We process your data for purposes including: Order Fulfillment & Support: to process transactions, deliver products, and respond to inquiries. Account Management: to create and maintain your user profile. Site Improvement & Analytics: to analyze usage patterns and improve our services. Communications & Marketing: to send you transactional emails (order confirmations) and—where you’ve consented—promotional messages about new features or offers. You may opt out at any time via the unsubscribe link. Security & Fraud Prevention: to detect and prevent unauthorized or fraudulent activity. 3. Legal Bases for Processing Under the EU GDPR and Turkey’s Law on Protection of Personal Data (KVKK No. 6698), we rely on the following legal grounds: Performance of Contract: processing is necessary to fulfill our agreement with you. Consent: where you have explicitly agreed (e.g., marketing communications). Legitimate Interests: for security, analytics, and site improvement—provided these interests do not override your fundamental rights. Legal Compliance: to comply with applicable laws and regulations. 4. Sharing & Disclosure We may share your personal data with: Service Providers: payment processors, hosting providers, shipping companies, analytics platforms—under strict confidentiality agreements. Legal & Regulatory Authorities: when required by law, subpoena, or to protect our rights and safety. Business Transfers: in connection with a merger, acquisition, or sale of assets, provided the recipient agrees to comply with this Privacy Policy. 5. Data Retention We retain your personal data only as long as necessary to: Fulfill the purposes outlined in this policy; Comply with legal, regulatory, or accounting requirements; Resolve disputes and enforce our agreements. 6. Your Rights Depending on your jurisdiction, you may have the right to: Access: request a copy of your personal data. Rectification: correct inaccurate or incomplete information. Erasure: delete your data where there is no legal ground for processing. Restriction: limit our use of your data. Data Portability: receive your data in a structured, machine-readable format. Object: oppose processing based on legitimate interests or direct marketing. Withdraw Consent: where processing is based on consent. To exercise these rights, please contact us (see Section 9). We will respond within 30 days as required by law. 7. International Transfers Your data may be processed in Turkey and transferred to, stored, or accessed by our service providers in other countries. We ensure appropriate safeguards (e.g., standard contractual clauses) to protect your data in accordance with GDPR and KVKK. 8. Security We implement reasonable technical and organizational measures (encryption, access controls, secure servers) to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is perfectly secure; we cannot guarantee absolute security. 9. Children’s Privacy Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If we learn that personal information of a child under 16 has been collected, we will promptly delete it. 10. Third-Party Links Our Site may contain links to external websites. We are not responsible for their privacy practices—please review the privacy policies of any site you visit. 11. Changes to This Policy We may update this Privacy Policy at any time. We will post the revised policy with a new “Last updated” date and, where required, obtain consent again. Continued use after changes constitutes acceptance.